Current Usage & Experience
Which aquatic facilities do you visit in the Lockyer Valley region?
On average, how often do you currently visit the facilities?
Is there anything that prevents you from visiting more often?
Which activities are most popular for you?
How satisfied are you with your current experience at the facility?
How satisfied are you with the hours of operation?
How do you usually find out about centre programs and updates?
What is your preferred method for receiving communication or finding out about events?
Do you feel safe and comfortable using the facilities?
Future Needs & Nice-to-Haves
Which improvements would you like to see in the future?
Of the options you selected, what are your "top 3" priorities?
How likely would you be to use expanded or upgraded aquatic facilities?
Accessibility & Inclusivity
Accessibility and inclusivity relate to how easily everyone in the community can use and feel welcome at the aquatic centre, regardless of age, ability, mobility, cultural background, or personal circumstances.
This includes things such as:
Accessibility is about removing physical, sensory, and practical barriers, while inclusivity is about ensuring the centre meets the needs of a diverse community and provides a positive experience for all users.
In this survey, we are focusing on accessibility of the facilities.
Based on the above, how accessible do you find the centre's facilities?
What accessibility improvements would make the centre easier to use?
Value & Affordability
Thinking about your typical visit to the facility, what is the entry price closest to what you would feel comfortable paying for adult casual entry, based on your experience?
Thinking about your typical visit to the facility, what is the entry price closest to what you would feel comfortable paying for family casual entry (2 adults, 2 children), based on your experience?
If upgrades or improvements were made to the facility (e.g. improved amenities, additional facilities, enhanced experience), do you feel an increased entry price would be appropriate?
Open Feedback
What do you enjoy most about the facility?
Do you have any additional feedback or suggestions?
Please confirm your postcode.